client charter's achievement

• Client Charter Achievements 2022

   

  No	Client Charter	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
  Target: General Public
  1	To respond to general enquiries on biodiversity, biotechnology and bioprospecting.	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%
  2	To prepare answers to oral and written questions brought up in the State Legislative Assembly within 14 working days upon receiving the questions/official instructions.	No official instruction received
  3	To prepare and submit speeches for Ministers and other dignitaries within 14 working days of receiving official instructions.	No official instruction received				100%							100%
  4	To process and make payment to creditors upon receipt of original invoice within 7 working days.	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%
  Target: Research Community
  5	To respond to enquiries applications to carry out biodiversity research in Sarawak within 7 working days.	100%	100%	100%	No enquiries received	100%	No enquiries received	100%	100%	100%	100%	100%	100%
  6	To process research applications and seek approval from the Sarawak Biodiversity Council within 30 working days from the date the application is completed.	100%	100%	100%	No applications received	100%	No applications received	No applications received	100%	100%	100%	100%	100%
  7	To prepare the research agreement and necessary permits for signing within 14 working days after application is approved.	100%	100%	100%	No approved application	100%	No approved application					100%	No approved application
  8	To provide specific analytical services (cell cytotoxic assay, GCMS) within 14 working days of receiving test samples.	No sample received

   

• Client Charter Achievements 2023

  No

  Client Charter

  Jan

  Feb

  Mar

  Apr

  May

  Jun

  Jul

  Aug

  Sep

  Oct

  Nov

  Dec

  Target: General Public

  1

  To respond to general enquiries on biodiversity, biotechnology and bioprospecting.

  2

  To prepare answers to oral and written questions brought up in the State Legislative Assembly within 14 working days upon receiving the questions/official instructions.

  3

  To prepare and submit speeches for Ministers and other dignitaries within 14 working days of receiving official instructions.

  4

  To process and make payment to creditors upon receipt of original invoice within 7 working days.

  5

  To respond to enquiries applications to carry out biodiversity research in Sarawak within 7 working days.

  6

  To process research applications and seek approval from the Sarawak Biodiversity Council within 30 working days from the date the application is completed.

  7

  To prepare the research agreement and necessary permits for signing within 14 working days after application is approved.

  8

  To provide specific analytical services (cell cytotoxic assay, GCMS) within 14 working days of receiving test samples.