Client's Charter

General Public

  • To respond to general enquiries on biodiversity, biotechnology and bioprospecting, SBC and related activities within 7 working days.
  • To prepare answers to oral and written questions brought up in the State Legislative Assembly within 14 working days upon receiving the questions/official instructions.
  • To prepare and submit speeches for Ministers and other dignitaries within 14 working days of receiving official instructions.
  • To process and make payment to creditors upon receipt of original invoice, within 7 working days.

Research Community

  • To respond to enquiries applications to carry out biodiversity research in Sarawak within 7 working days.
  • To process research applications and seek approval from the Sarawak Biodiversity Council within 30 working days from the date the application is completed.
  • To prepare the research agreement and necessary permits for signing within 14 working days after application is approved.
  • To provide specific analytical services (cell cytotoxic assay, GCMS) within 14 working days of receiving test samples.

For more information, please contact us via the following details:

KM20, Jalan Borneo Heights, Semengoh, 93250 Kuching, Sarawak, Malaysia.

Further Info

Online Services

Terms of Use

Useful Links