Monday, December 18, 2017

Pin It Button
No Client Charter Jan
Feb
Mar
Apr May Jun Jul Aug Sep Oct Nov Dec
Target: General Public
1 To respond to general enquiries on biodiversity, biotechnology and bioprospecting 100%   100%  100% 100%   100% 100%  100%  100%  100% 100%  100%  100% 
2 To prepare answers to oral and written questions brought up in the State Legislative Assembly within 14 working days upon receiving the questions/official instructions 100%  100%  100%   100%  100%  100%  100% 100%   100%  100%   100% 100% 
3 To prepare and submit speeches for Ministers and other dignitaries within 14 working days of receiving official instructions 100%  100%  100%   100%  100%  100%  100% 100%  100%   100% 100%  100% 
4 To process and make payment to creditors upon receipt of original invoice within 7 working days 100%  100%  100%   100%  100%  100%  100% 100%  100%  100%  100%  100% 
Target: Research Community
5 To respond to enquiries applications to carry out biodiversity research in Sarawak within 7 working days  100%  100% 100%  100%   100%  100% 100%  100%  100%  100%  100%   100%
6 To process research applications and seek approval from the Sarawak Biodiversity Council within 30 working days from the date the application is completed 100%  100%  100%   100%  100%  100%  100% 100%  100%  100%  100%  100% 
7 To prepare the research agreement and necessary permits for signing within 14 working days after application is approved 100%  100%  100%   100%  100%  100%  100% 100%  100%  100%  100%  100% 
8 To provide specific analytical services (cell cytotoxic assay, GCMS) within 14 working days of receiving test samples 100%  100%  100%   100% 100%   100%  100% 100%  100%   100% 100%  100% 
Date updated: 05 December 2017.